Chauffeured Transportation Service

Self Assessment

Instructions:

Simply click on the appropriate answer. Your answers will be tabulated at the end of this survey.

  1. Does your organization know the annual amount of chauffeured transportation car rides and associated cost of those rides?
    Yes | No | I Don't Know
  2. Do your service providers know what level of service you expect from them?
    Yes | No | I Don't Know
  3. Does a ride cost the same amount no matter which car service provider fulfills the ride?
    Yes | No | I Don't Know
  4. Do you have a car service policy that is clearly defined for your passengers?
    Yes | No | I Don't Know
  5. Do you know if your passengers are following your car service policy?
    Yes | No | I Don't Know
  6. If you have a car line, do you know which car is transporting which passenger?
    Yes | No | I Don't Know
  7. Do you have a formal process in place for documenting and resolving passenger problems with your car service providers?
    Yes | No | I Don't Know
  8. Can you ban a car and driver from servicing your account and ensure the driver does not return?
    Yes | No | I Don't Know
  9. Do you spend minimal time reviewing invoices and resolving inaccuracies?
    Yes | No | I Don't Know
  10. Do you meet with your car service providers on a regular basis to give and receive feedback about your car service program?
    Yes | No | I Don't Know

Yes: No: I don't know:

If you answered yes to all of these questions, congratulations!, you have a well managed program in place.

If you answered "no" or "I don't know" to one or more questions your organization's chauffeured transportation program could benefit from improved accountability and transparency.

We invite you to contact SummitQwest Ground Transportation Services and explore ways to improve your chauffeured Transportation Program. Just click Contact.

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