Ground Transportation Services Support
SummitQwest enters into a partnership with You. We are still supporting every ground transportation client that we have ever worked with. Typical examples of on-going support include:
Invoice Processing
- Process all invoices and vouchers submitted by the car companies for payment through SummitGround® for correctness before payment
- Serve as a liaison between you and the car companies to ensure invoicing issues are addressed and corrected, as necessary
- Track adjustment requests to car companies and adjustment submittals from car companies
Web Service Hosting
- Full external hosting of SummitGround®
- On-going data monitoring, backup, and recovery services
- Hardware and software upgrades and licensing
Management Consulting
- Advice on private car hire industry trends, e.g. going green
- Updates and maintenance of the SummitGround® modules
Vendor Reviews
- Using data captured in the SummitGround® Customer Service Module, facilitate vendor quality reviews to improve overall service from a car company
