Car Availability

Drivers are typically independent owner/operators that follow the money.

Most car companies can't compel drivers to service specific clients. Use benchmarks to confirm your rates are reasonable for your location or recommend reasonable rate changes to increase car availability

Use the SummitGround® Voucher Module to:

• Reduce the number of handwritten vouchers and inherent transcription errors
• Confirm the trip route and base rate before the passenger gets into the car
• Control who has access to blank vouchers

Use the SummitGround® Invoice Processing & Reporting Module to:

• Scrub every voucher to:
  • Verify addresses and pricing zones
  • Verify base rates and selected ancillary charges
  • Allocate ride costs to the right client cost centers or cost codes
  • Uncover car company abuses and mistakes
  • Uncover your employee misuse of car service
  • Reject for payment any voucher with incorrect data until it is corrected
• Capture all ride cost data for later audit and analysis

Ride Statistics

Use the SummitGround® Invoice Processing & Reporting Module to analyze:

• Who uses private hire cars
• When are private hire cars used
• Where are the majority of trips going
• Why are private hire cars used

Service

• Set car and driver standards in a service level agreement (SLA) that car companies must accept to continue to service your account
• Use the SummitGround®'s Customer Service Module to:
  • Track car and driver incidents
  • Communication incident circumstances and corrective actions to the car companies
  • Stop payment for outrageous incidents
  • Ask for adjustments to overcharges
• Facilitate adding or replacing car companies servicing your account

Security

Use barcode technology to verify cars and drivers are allowed to service your account.

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