Ground Transportation Assessment
Assessment Goals and Objectives
- Identify opportunities to improve service while keeping private car hire costs down
- Recommend an improvement implementation plan
Operational Assessment
- Analyze current private car hire vendors including:
- Car availability
- Service quality
- Map the current car reservation process, look for inefficiencies
- Map the current voucher generation process, look for inefficiencies
- Review internal car policies, benchmark against other firms, look for abuse opportunities
Financial Assessment
- Analyze and benchmark current private car hire rates
- Analyze ride demographics and cost, look for savings opportunities
- What errors are occurring and how much is it costing the firm
- Map the current invoice processing flow
- How are costs "scrubbed" for accuracy and how much time does it take
- How are costs assigned in a timely manner to recover them from your firm's clients
